Privacy Policy

1.What is the privacy policy and why should you read it?

This privacy notice explains how and why Jo's Cleaning Services uses personal data about individual users of our website www.joscleaningservices.co (the “Website”) and those that access our services through APIs and through third-parties, including website users, buyers and/or professionals (whether prospective, current or past) (together, “you”).

You should read this notice so that you know what we are doing with your personal data.

2.Our data protection responsibilities

“Personal data” is any information that relates to an identifiable natural person. Your name, address and contact details are examples of your personal data, if they identify you.

The term “process” means any activity relating to personal data, including collection, storage, use and transmission.

Whether you are a buyer, a professional or just a website user (or a combination of those) joscleaningservices.co is a “controller” of your personal data. This means that we make decisions about how and why we process your personal data and are responsible for making sure it is used in accordance with data protection laws. Further, we take extreme care of the data our clients trust us with, more than the law expects and demands.

3.What types of personal data do we collect and where do we get it from?

If you are reviewing this then you will fall into at least one of the following categories of individuals about whom we process personal data:

(a) prospective, current or past customers of joscleaningservices.co;

(b) current or past individuals or businesses that have done business with;

Accordingly, we will collect and process different types of personal data about you depending on which of these categories are relevant to you. The different types of personal data that we collect and the sources we collect it from are summarized below.

4.Personal Data Categories

Depending on how you use our Website and services, we will collect different types of personal data about you. For example, this might include things like your name, contact details, details about your business, our correspondence with you, records of your transactions with us, and how you use our services. We need these details to provide our services to you.

We obtain this personal data from a number of different sources. For example, this could be from you, our Website, your business website as well as third party sources such as social media.

5.How we use personal data and why?

We process your personal data for particular purposes, which are relevant to your relationship and engagement with us. We are required by law to always have a “lawful basis” for processing your personal data.

We use the personal data we collect for a number of different reasons, including to provide our services to you or with you, to communicate with you, to verify your identity, to make sure our website and services are functioning properly and provide the best services for you, to keep accurate records and for legal reasons.

We rely on a number of different lawful grounds or ‘bases’ in order to process your personal data. These include that we have your consent to the processing, we need to process your personal data to enter into or perform a contract with you, we need to process your personal data to comply with our legal obligations, and/or the processing is necessary for our legitimate interests (or the legitimate interests of a third party).

We may also convert your personal data into statistical or aggregated form to better protect your privacy, or so that you are not identified or identifiable from it. Anonymized data cannot be linked back to you. We may use it to conduct research and analysis, including to produce statistical research and reports. For example, to help us understand and improve the use of our Website.

6.Who do we share your personal data with and why?

Only with employees of our company who we wholeheartedly trust and only the amount they need to know to complete the service you've enlisted us to complete for you.

7.Where is your personal data transferred to?

Only to the software we use to organize and track out clients information in order to conduct service. We do not share anything with anyone else, period.

8.How long do we keep your personal data for?

We will only retain your personal data for a limited period of time and for no longer than is necessary for the purposes for which we are processing it for. If you decide to walk away from doing business with us and would like us to delete your personal data from our systems email service@joscleaningservices.co (including as necessary to comply with our legal or regulatory obligations, resolve disputes, and enforce our agreements).

9.General

We may update this notice from time to time to reflect changes to the type of personal data that we process and/or the way in which it is processed. We also encourage you to check this notice on a regular basis.

If you want more information about any of the subjects covered in this privacy notice or if you would like to discuss any issues or concerns with us, you can contact us at service@joscleaningservices.co.